Infectious Disease Disinfection
All surfaces receive full coverage with EPA-registered products for infectious disease disinfection.
See infectious disease disinfectionGet high-touch surfaces cleaned and disinfected in a home, office, rental or shared space in SOHI after illness or possible exposure. EPA-registered products are used according to their labels.
After illness or possible exposure, COVID-19 and virus disinfection focuses on affected spaces and surfaces touched frequently. The service removes soil, then uses an EPA-registered disinfectant according to its label and observes the complete contact time.
Homes, schools, offices, restaurants, rentals, care settings and similar shared properties can be included. Technicians locate frequent touch points, including counters, desks, light switches, door knobs, restroom fixtures and communal equipment. Surfaces close to those points are considered as well when people could touch them while walking through the building.
Other names for this work include infectious disease cleanup, coronavirus cleaning, biohazard remediation, COVID-19 decontamination and biohazard decontamination. Unlike regular janitorial work, cleanup crews use protective equipment, a written scope and directions for each product so the steps are verifiable. This remediation does not take the place of ventilation, fresh air, washing your hands or remaining home while sick.

The disinfectant name and label contact time are recorded so you know what was used on the property and can move forward with reopening plans.
When you or your loved ones need privacy, technicians can arrive in unmarked vehicles, wear protective gear and respect personal property.
The scope can fit restaurants, offices, residences, rentals and other shared environments without treating every situation identically.
Check which surfaces, special materials and rooms the cleaning service includes before work starts. Comparing the stated work is easier when the scope is clear.
COVID-19 disinfection is most useful when you need a documented, room-by-room cleaning process after illness, an exposure concern or repeated use by many people. Common situations include:
Property owners may schedule an apartment, hotel or short-term rental cleanup after reported illness or before its next approved use.
Compatible surfaces in restrooms, dining spaces, service counters and back-of-house areas may be included while food and food-contact items are treated correctly.
Gyms, retailers and businesses serving the public may require targeted cleaning for equipment, counters and other high-touch areas.
A time-sensitive emergency response can focus on the affected area while an owner or manager controls access to surrounding areas. Unless another incident calls for it, law enforcement generally has no involvement.
Start by limiting access and gathering clear information about the rooms involved. Before cleanup technicians enter the property:
Call (888) 440-9227No distinct COVID-19 price appears in published guides. Guides for comparable infectious disease disinfection show a range of $1,000 to $10,000. Your actual scope is shaped by room and surface counts, the size of the space, the germ type, any requested air-system work and whether you request testing.
The figures shown are national ranges from published cost guides and are not based on an on-site visit. The price for your property is set after the on-site assessment, and you hear it before work starts.
Ask about cost: (888) 440-9227Whether coverage applies depends on the policy and why cleaning is required. Preventive coronavirus cleaning should not be assumed to qualify under business, renters or homeowners insurance. When circumstances permit, check with the insurance company before the work starts.
The responsible party may depend on lease terms, local requirements and where the affected area falls within the rental or shared property.
Save your invoice, photos, product list and cleaning scope. Keeping these records supports insurance assistance by showing insurance companies what cleanup you requested and what was completed.
Routine disinfection might be classified as maintenance, not as a covered insurance loss. Ask whether your policy treats a documented illness or another event differently.
A business owner should not depend on coverage before asking the insurance company about exclusions, required documents, deductibles and communicable disease language.
A controlled sequence guides coronavirus biohazard decontamination. Assessment comes first, followed by cleaning, disinfection and a concluding check. Each product label directs the complete process, including the method used on individual surfaces.
You and the technicians examine the rooms, prior occupancy, delicate materials and frequently touched points before cleaning begins.
Where necessary, technicians restrict or mark the area and select protective equipment, including eye protection and gloves, based on the products and setting.
Dust and visible soil are removed first because dirt can keep disinfectant from reaching the surface evenly.
An EPA-registered disinfectant is applied to compatible surfaces using the label's directions for concentration and coverage.
Following treatment, the surface remains wet for its labeled contact time rather than receiving a quick spray and wipe.
Shared electronic devices, soft items and unfinished wood get material-suitable care, not saturation with a general-purpose spray.
Technicians verify the checklist one room at a time and focus particularly on fixtures, shared equipment, switches and door pulls.
You get the finished scope, details about the products and guidance covering ventilation, drying and when you may use the treated space.
Call at any time. A COVID-19 and virus disinfection specialist answers, explains the steps and agrees a start time with you.
The main risks during disinfection come from illness exposure, chemical misuse and incomplete surface coverage. A careful plan limits avoidable contact and serious health risks without claiming that surface cleaning removes every route of transmission.
Shared tools, remote controls, faucet controls and door plates can easily be overlooked. A checklist for each room helps cover the entire affected area.
Additional chemical can sometimes be less safe. People may experience irritation, and finished surfaces, electronics, fabric or wood may be damaged by mixed cleaners, poor ventilation or the wrong product.
The label states how long a disinfectant needs to stay visibly wet. Drying the product by wiping too early may prevent it from performing as intended.
Can you clean it yourself? Standard cleaning may suffice if the property has no specific exposure concern and no one is ill now. For sensitive materials, known illness, large common areas or workplaces requiring a documented scope, professional cleanup can help you address vital touch points while following product labels.
Several hours may be enough for a focused visit at a residence, but a multi-room business or large office could take longer or need staged work. Scheduling is determined by the number of rooms, furniture quantity, material compatibility and the necessary contact times.
| Scene | Typical time on site |
|---|---|
| Focused home area | Usually completed within one planned appointment |
| Several separate rooms or one small office | May require a half day or longer |
| Large or occupied commercial property | Access needs often shape a staged plan |
COVID-19 and other viruses do not create a room odor that proves whether a space is clean. Fragrance, deodorizer and fog alone are not substitutes for cleaning soil, covering high-touch surfaces and observing disinfectant contact time.
Make a separate plan for air quality and odor instead of treating them as part of surface disinfection. Ventilation can remove product fumes following treatment. Staff at the building can check its filtration settings and outdoor air. When mold, sewage backup, water damage or some other source causes the smell, address it through separate cleanup or restoration services, not additional disinfectant.
Choose an EPA-registered disinfectant suited to both the surface and target virus, then follow all label directions covering dilution, use and complete contact time.
Product labeling sets the disinfectant's permitted uses, required airflow and necessary protective equipment.
If blood or other potentially infectious materials are also present, federal OSHA Bloodborne Pathogens Standard 29 CFR 1910.1030 sets worker protection and handling requirements.
Wisconsin calls it infectious waste, and items saturated with human blood or body fluids are treated as infectious. The Department of Natural Resources rules control storage, transport and treatment, so it cannot go in household trash.
The full COVID-19 and virus disinfection guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Milwaukee County.
Read the full COVID-19 and virus disinfection guide
Planning for access, containment and cleanup can depend on local population, housing and entry conditions.
Knowing that Ascension Se Wisconsin Hospital is about 2.3 miles away helps households plan where to seek care before arranging scene cleanup.
Crews coming in from Near West Side, Concordia or Merrill Park should keep vehicles and equipment staged close to the affected property for privacy.
In SOHI, identifying the correct building entrance can reduce unnecessary movement through shared spaces during a sensitive cleanup.
Your phone conversation can include questions about service in nearby ZIP codes and communities.
All surfaces receive full coverage with EPA-registered products for infectious disease disinfection.
See infectious disease disinfection
Homes, care environments and gyms receive cleanup for MRSA, C. diff and norovirus.
See mrsa, c. diff and norovirus cleanup
Planning for industrial and commercial biohazard cleanup considers operations and access to the site.
See commercial and industrial biohazard cleanup
Biohazard cleanup addresses care homes, medical clinics and healthcare settings.
See hospital and healthcare biohazard cleanup
After exposure or injury, workplace biohazard cleanup covers offices and other work sites.
See office and workplace biohazard cleanup
School and daycare biohazard cleanup outside of class hours.
See school and daycare biohazard cleanup
Rental property biohazard cleanup covers hotels and Airbnb units as well as rentals.
See hotel, airbnb and rental biohazard cleanup
Cleanup treats biohazards on upholstery and carpeting, or removes affected materials safely when needed.
See biohazard carpet and upholstery cleaningAlcohol-based hand sanitizer can reduce germs on your hands when soap and water are not available. Rub all areas of your hands until dry using a sanitizer that has at least 60 percent alcohol. Rooms, electronics and furnishings should not be disinfected with hand sanitizer, which is intended for hands. When your hands look dirty, wash them using water and soap.
Read the disinfectant label and furniture care instructions after checking if the wooden surface is sealed. A compatible product may be used on sealed wood after spot testing. Unfinished or delicate wood can stain, swell or lose its finish, so avoid soaking it. When a surface is not permitted by the label, choose a material-appropriate method.
Alcohol can inactivate the virus that causes COVID-19 when the concentration, surface and wet contact time are appropriate. For a hard surface, select an EPA-registered product or the maker's recommended alternative and obey the product label. Keep alcohol spray away from flame and heat, and do not expect a rapid wipe to meet the needed contact time.
A targeted residential area might be completed during a single visit. A large office, school or commercial property can take longer or be divided into stages. Room quantity, furniture, delicate surfaces, access and product contact periods all affect timing. Ask for a scope that shows the areas included and any reentry instructions.
First clean away visible soil, and afterward apply a surface-compatible, EPA-registered disinfectant for the target virus. Apply full coverage and let the surface remain wet throughout the label's contact period. Use all protective equipment specified by the label, follow its ventilation directions and never combine cleaning chemicals.
Focus initially on touch points and rooms where the ill person spent time. Keep other people away, clean visible soil and disinfect compatible hard surfaces according to the product label. Wash suitable fabrics according to their care directions. A professional visit can help with large shared spaces, sensitive materials or a room-by-room scope that needs records.
You can request respectful, discreet COVID-19 and virus disinfection 24 hours a day, and crews use unmarked vehicles.